FAQ

Choose a design you love and click the button to start personalizing. You'll be taken to the editor, where you can add your own names, dates, text, photos or other details depending on the design.

You'll see your changes as you go, so you can make sure everything feels just right before adding it to your cart.

Yes! If you'd like to brighten or otherwise edit your photo, it's best to do that before uploading it to the editor.

For the best result, use the original image whenever possible rather than a screenshot or a photo downloaded from social media.

The larger and clearer your original photo, the better the final print will look. Original photos taken with a modern smartphone or camera will usually work beautifully.

Try to avoid heavily compressed images, screenshots or very small files, especially if you're planning to print your design at a larger size.

Before placing your order, you can go back in the editor and adjust your personalization until you're happy with it.

Because personalized files are created from the details you submit, always give names, dates and spelling one final check before completing your order.

You'll receive your finished personalized design as a high-resolution digital file, ready for you to download and print.

This is a digital product. No physical poster will be shipped to you.

Once your order is complete, your finished files will be send to you via email.

Your finished design is provided as a high-resolution PDF and JPG, giving you flexibility whether you print at home, use a local print shop or order your print online.

Your personalized file is created digitally and is usually available straight after completing your order. No waiting for production or shipping.

We recommend downloading your files as soon as you receive them and saving a copy somewhere safe on your device or cloud storage.

Wherever works best for you. Print it at home, take the file to a local print shop or upload it to an online printing service.

You're in control of the paper, finish and printing service you prefer.

For a polished result, we recommend good-quality heavyweight matte paper. A subtle texture can also look beautiful, particularly with illustrated or watercolor designs.

The best choice ultimately depends on the look you want and the printer you're using.

Choose the size available for your design that best suits your space and frame. When ordering from a print shop, make sure the selected print size matches the proportions of your downloaded file.

Small differences are normal. Screens display color using light, while printers use ink, so the finished print may look slightly different from what you see on your screen.

Paper, printer settings and the printing service you choose can also affect the final result.

No. Das Posterwerk sells digital designs for you to print yourself. Nothing will be shipped to your address.

Because your order is delivered digitally. There are no shipping costs and no parcel to wait for.

Our personalized products are digital and created specifically from the information you provide. Please check your personalization carefully before completing your purchase.

You can find the full details in our Right of Withdrawal and Terms & Conditions.

Absolutely. Many of our designs are made with gifting in mind. Personalize one with names, dates, places, photos or a message that means something to them, then have it printed and framed however you like.

If you've created the design as a gift, you can print it yourself or arrange the finished print before giving it to the recipient.